Employee Reception (100%)

We are looking for your talent! This is what you bring with you: Professional experience at the reception or in guest service, ideally in the hotel industry Pleasure in dealing with guests as well as a pronounced service orientation Independent, reliable and structured way of working Organizational talent and quick grasp Friendly, well-groomed and professional appearance Very good German language skills as well as good French and English language skills Good knowledge of ORACLE Hospitality Suite8 / Fidelio and MS Office is an advantage Experience in handling booking platforms like booking.com and Spider Booking is an advantage These are your tasks: Warm welcome and professional care of our seminar, individual and business guests Carrying out check-in and check-out Processing of reservations and guest correspondence in German, French and English Creation of guest invoices as well as execution of cash and daily closures Recording and maintenance of bookings in Fidelio Suite8 Management and maintenance of external booking platforms Support in creating seminar documents and administrative tasks Close cooperation with the other departments to ensure a smooth hotel operation Active participation in a high level of service and guest satisfaction