Logistics Agent Operations Support

Logistics Agent Operations Support As an Operations Support employee, you know the entire processes of the logistics chain. You contribute to high customer satisfaction by processing problems in orders and actively looking for process improvements. Logistics Agent Operations Support What awaits you One of the most modern E-Commerce warehouses in Europe with a high degree of automation and digitalization: approximately 4.3 million parcels are processed annually on our conveyor belt. You are fascinated by highly automated warehouse systems and you want to know and optimize the processes behind them Your main task lies in troubleshooting the picked total orders or the goods released for packaging Missing picking slips or items, incorrect serial numbers, missing labels, defective items etc. - these are just some of the troubleshooting tasks you will encounter in your daily professional life A 15-member support team, led by the Teamlead Operations Support, masters these tasks: Be part of it! A young, upbeat and well-coordinated team as well as high employee satisfaction What you bring with you You have completed a basic vocational education or ideally the basic training as a Logistiker*in EFZ You are already familiar with the world of dynamic logistics and you succeed in keeping a cool head, staying focused and prioritizing correctly even in stressful situations. You enjoy learning new things and are willing to understand the entire value chain and the complex connections behind it Good PC skills and the willingness to internalize the logic of our ERP system, Navision Very good German skills in speaking and writing (level C1) are necessary Willingness to work in weekly changing shifts (Monday 08:00 to 17:10 / 13:50 to 23:00, Tuesday - Friday 08:00 to 17:10 / 13:50 to 23:00 and regular Saturday shifts (10:00 to 18:00) Are you interested or do you have further questions? Mevlana Memeti is happy to assist you with any questions. About us «Gemeinsam gestalten wir den Handel von morgen» employs around 1300 employees and generates over a billion in turnover. The company exists because one person had the courage to find new ways and follow them. Our success story shows that through every individual, something great is created together and we love our uniqueness. We set ambitious goals, and it is very important to us that we act responsibly, encourage and challenge each other and have joy in what we do every day. Our hiring process You create your profile in our career portal and apply directly online for the advertised position. You will immediately receive an acknowledgment of receipt and within at most 10 working days, you will receive feedback on how to proceed. While you show us your patience, we take the time personally to review your application and define the next steps. If your documents are convincing, then we will get to know each other via live video call or in a personal interview. The "match" is mutually confirmed. Then we proceed to the second round of interviews where you get to know your future workplace and the team. YES – we have decided on each other! The employment contract will be delivered to you digitally and after the conclusion of the contract, you will receive access to our internal communication channels and at the same time we prepare your onboarding process. Benefits Discounts: Attractive discounts in the Brack online shop as well as lunch discounts and staff restaurants in Mägenwil and Willisau. Recovery: At least 5 weeks of vacation, additionally there is the possibility for vacation purchase and unpaid leave. Development: Internal training in our own Academy as well as financial participation in external further training. Family: 18 weeks of paid maternity leave with the possibility of extension and 4 weeks of paid paternity leave. Insurance: Extra-mandatory – 100% continued payment of wages as well as full financing of the daily sickness insurance by the employer. Mobility: Free parking spaces, financial participation in public transport and pool vehicles for business appointments. jpid29a09b2jm jit0834jm jiy26jm