Head of Consulting Services Department

Head of Consulting Services Department ## A warm welcome to the Zweckverband Soziales Netz Bezirk Horgen (SNH) with its headquarters in Horgen. The Consulting Services Department, a dedicated team consisting of Adult Protection and the Specialist Unit for Addiction, manages adult protection mandates on behalf of five district municipalities and supports people in challenging life situations. The Specialist Unit for Addiction supports people from all nine district municipalities. Due to the retirement of the current holder of the position in the 1st quarter of 2027, the position of Head of the Consulting Services Department is to be newly filled. We are looking for a Head of Consulting Services Department 80 - 100% as of 1 December 2026, or by agreement. As Head of Department, you will be responsible for personnel management together with an experienced and motivated management team, with a total of over 20 qualified employees. You will support the professional guardians and the employees of the Specialist Unit for Addiction in technical matters and clarify decisive questions of attitude. You will manage complex mandates and regularly exchange information with the supervisory authority KESB. Your leadership tasks include the structural, organizational, and qualitative further development of the professional guardianship and the Specialist Unit for Addiction, together with the management team and the executive board. We are guided by the professional recommendations of the KOKES. Your main tasks ### • Personnel and technical management of a dynamic team • Case management in complex mandates • Responsibility for organizational and quality management • Preparation and monitoring of annual budget and annual accounts • Development of guiding principles, future perspectives, and personnel planning • Public relations and contact person for third-party offices • Close cooperation with the KESB, the sponsoring municipalities, and the institutions Requirements profile ### • University of applied sciences or university degree in Social Work, Law, Education, Psychology, or comparable training • Experience in case management in adult protection • Professional and leadership experience in a social environment, ideally in child and adult protection • High degree of responsibility, resilience, and quick grasp • Humorous and empathetic • Analytical thinking and solution-oriented action We offer ### • An independent, versatile, and challenging leadership role • Support from a professional management team and motivated employees • Well-organized and structured operations • Attractive opportunities for further training • Employment conditions according to cantonal guidelines • A beautiful workplace by the lake with good public transport connections