Presales & Account Manager

Presales & Account Manager Introduction We are a successful medium-sized ICT service provider. For our customers from various industries, we realize modern solutions in the areas of IT, Communication, and Collaboration. Do you want to become part of a motivated, young team? We look forward to your energy. Immediately or by agreement, we are looking for a Presales & Account Manager About the Job Your main tasks are: Analysis of business and IT requirements of SME customers Conducting customer workshops and needs analyses Creation of offers, solution concepts, and presentations in cooperation with our engineers Support during customer meetings and tenders Strategic support of existing customers Identification of cross-selling and upselling potential Ensuring high customer satisfaction What do you bring? Completed training or studies in the field of computer science, business informatics, or similar Several years of experience in technical presales, solution consulting, customer success, or IT account management in a managed service environment is mandatory Knowledge of Microsoft 365, Azure, network, security, and managed services Understanding of the requirements of SMEs Strong customer and service orientation Independent and structured way of working Very good German language skills What can you expect? You can expect exciting challenges that you approach in a goal-oriented and persistent manner. You are a team player and communicate openly and confidently with our customers. A reliable and independent way of working with corresponding flexibility in working hours completes the profile. You have a great interest in networking, telematics, and cloud solutions, as well as the willingness to constantly face new technologies, processes, and challenges in IT and service management. What can you look forward to? comfox AG is a owner-managed company with just over 25 employees. We maintain short decision-making paths and a personal and family-like atmosphere. In our office premises in Hünenberg, we offer a top-equipped IT infrastructure with modern workplaces. The comfox team is committed, uncomplicated, and inputs for optimizations or improvements are welcome and valued by the management team. We work in a proven annual working time model. This means for you no ordinary job - you work more intensively in certain phases, but have more opportunities for leisure or vacation planning when you compensate for overtime. Your Benefits Attractive training and further education opportunities Centrally located workplace with good connections by car and bus Free drinks Free parking (inside and outside) Own company car or pool vehicle 5 weeks of vacation & 15 paid holidays Regular events Töggelikasten and comfox lounge Own kitchen and catering facilities around the office 40h week On your birthday Contribution to the Update Fitness subscription Apply now via our website. Do you have questions or need further information? Then Janina is available to you by phone.