Chief Operating Officer

Chief Operating Officer
Swiss leader in medicalized laser hair removal, CLINIK has been developing a unique model for over 14 years, combining medical expertise, operational excellence, and high-end customer experience. Present through a network of 11 clinics in Switzerland, the Group pursues a strong ambition of growth and innovation in order to offer each patient safe, effective, and lasting results.
To write the next stage of our development and pursue our expansion on a national scale, we are creating today the position of:
CHIEF OPERATING OFFICER 100%
You transform the Group's strategic vision into concrete results by aligning your team members, operations, and resources around a common ambition of growth and excellence in close collaboration with the CFO
YOUR MISSIONS
Deploy the Group's strategy and ensure its operational translation through clear priorities and concrete action plans.
Drive the overall performance of the company by ensuring the achievement of growth, profitability, and customer satisfaction objectives.
Ensure the governance of the Group's key functions and guarantee their alignment with the company's strategic ambitions.
Supervise the Marketing and Business Development functions in order to accelerate growth, strengthen brand awareness, and identify new development opportunities.
Supervise the Infrastructure, Logistics, and Medical functions to guarantee their efficiency and their contribution to the Group's performance.
Develop and support department heads by fostering a culture of accountability, collaboration, excellence, and continuous improvement. Guarantee the operational excellence of the clinic network by ensuring the execution of the strategy, the harmonization of practices, and the achievement of performance objectives by regional and operational teams.
Drive strategic and transformation projects supporting the growth and evolution of the Group.
Support the expansion of the network by supervising clinic openings and the integration of new entities.
Act as a member of the General Management by contributing to the company's strategic decisions and ensuring, alongside the CFO, the global management of the Group's activities.
YOUR PROFILE
Higher education (University, HES or equivalent) in management, business, economics, or a related field; an MBA is an asset.
Confirmed experience of 10 years or more in an operational management function, general management, or the management of a business unit.
Demonstrated experience in managing multi-site organizations and developing growing activities.
Strong skills in performance management, marketing, and management of key performance indicators (KPI).
Excellent experience in management of managers and the development of multidisciplinary teams.
Strong capacity to lead transformation, structuring, and continuous improvement projects.
Unifying leadership, capacity to engage teams and create a culture of high standards, responsibility, and collaboration.
Strategic mindset associated with a strong orientation towards the field and results.
Acute sense of customer experience, service quality, and operational excellence.
Excellent analytical, decision-making, organizational, and prioritization skills in a constantly evolving environment.
Professional mastery of French and English; German is an asset.
WE OFFER YOU
The possibility of joining a rapidly expanding group, guided by excellence, innovation, and challenge. Proximity and support from the Board to best lead your stimulating environment where you can express your entrepreneurial spirit by playing a major role in the Group's expansion at a national level.
If you are interested in this challenge, do not hesitate to send us your complete application. We will treat your application with full confidentiality. jpid7c51c0ajm jpit0937jm jpiy26jm