Telephone Operator

Your role Your tasks As a telephone operator, you are the first point of contact – structured, friendly, and goal-oriented. Your day revolves around clear conversations and clean appointments. ✓ At least 130 structured first contacts per day via telephone ✓ Contacting owners of craft and SME businesses based on clear guidelines ✓ Arousing interest and scheduling qualified appointments for our consulting team ✓ Clean documentation and maintenance of your contacts in the CRM ✓ Close cooperation with the setter and consulting team Your benefits What we offer you A professional environment in which you can grow – with structure, tools, and a team that supports you. Attractive fixed salary CHF 4'300 – 5'000 per month – performance-oriented and predictable. Structure & guidelines Proven conversation scripts and clear processes instead of a cold start. Guided onboarding Digital, structured induction program – ideal for career changers. Modern office 280 m² in Biberist (former paper factory): bright, quiet, and top-equipped. Top equipment High-performance laptops, curved monitors, and height-adjustable desks. Real perspective Clear advancement opportunities – e.g., to setter or strategy consultant. Your profile What you bring with you No specific degree necessary – more important are attitude, discipline, and joy in talking on the phone. ✓ Joy in talking on the phone and in contact with people ✓ Very good German skills, Swiss German an advantage ✓ Discipline, perseverance, and willingness to learn ✓ Structured and reliable way of working ✓ Pleasant voice and positive aura ✓ Quick comprehension and openness to feedback