SME Customer Advisor on-call 60-100% (m/f/d)

• 10 September 2026
• 60 - 100%
• Indefinite duration
• St. Gallen

Become a TELAGian too!

In 1959, TELAG started as the first provider of a telephone service. Today, we combine tradition and innovation and establish ourselves in the era of digitalization thanks to our quality and efficiency. Customer relations are our core business; we orient ourselves towards the highest quality standards.

Are you a passionate customer advisor and do you want to actively shape our future? Very well, we are looking precisely for you! Strengthen our team and become an integral part of our success story.

Your future:

With passion and team spirit, you represent TELAG in daily contact with our customers. You respond to requests in a friendly and competent manner. You also clearly explain complex subjects and ensure a positive service experience. In detail, you will take charge of the following tasks:

• Reception, processing and transmission of customer requests
• Processing of fault notifications
• Coordination of on-call interventions
• Monitoring and feedback from service technicians

What we want:

You have a flair for customer contact and are always ready to help. You are willing to come to TELAG daily for training. You are a communication expert who loves to put their skills into practice. In addition to fluent Swiss German, you can hold a conversation in French. You are familiar with common IT systems.

What awaits you:

We value your strengths and support your development.
We communicate openly and transparently and we meet on an equal footing.

You benefit from attractive advantageous conditions with our partners.

If you feel concerned and wish to offer customers an unforgettable service experience, we look forward to receiving your complete documents (CV, work certificates/diplomas) to Mr. Noah Metzger, rekrutierung@telag.ch.

Mr. Noah Metzger

Recruiter

rekrutierung@telag.ch

071 666 90 80