Employee Customer Service D/E 80-100% (a)

Your tasks You are the first point of contact for international customers by phone, online tool or email. You answer questions about the versatile product range and at the same time support the sales team and administration. • Customer service: You process nationwide orders, coordinate returns and take care of customer complaints • Order processing: You support individual and large orders and maintain all relevant data in the ERP system • Data maintenance: You regularly update product and customer data for marketing campaigns • Logistics coordination: You check inventory levels and organize shipping with logistics partners • Reporting: For the quarterly reports, you create meaningful evaluations in English Your profile • Commercial training and approximately 3 years of experience in international customer service • Good MS-Office skills, ideally Microsoft Dynamics 365 • Very good German and English skills, French is a plus • Networked thinking, high customer orientation and enjoyment of team work • Flexible, reliable and structured way of working Your benefits • A dynamic, open company with room for your own ideas • Good public transport connection or free parking, home office options • Attractive employee discounts such as REKA checks, Half-Fare reimbursement • Support for further education Do you want to make an important contribution to the team's success with your commitment? A dedicated team with a lot of passion for the daily challenges is waiting for you. Ms. Cornelia Rothen is looking forward to your complete application documents by email to cro@art-of-work.ch. A letter of motivation is not currently required. *(a) We are interested in what you can do and what goals you are pursuing. Gender, religion, skin color, etc. play no role in our personnel search.* You can find more interesting jobs at www.art-of-work.ch/bewerber/offene-stellen Employment level: 80 - 100%   Zug