Sachbearbeiterin Customer Relation Center DE/FR 80-100% (m/w/d)

We move and inspire people. Simple. Sustainable. Forward. ## The AMAG Leasing AG serves as a leasing company, nationwide in Switzerland, the AMAG product palette, processes and takes care of leasing customers of all group brands. Do you enjoy processing customer and dealer inquiries in writing related to leasing contracts in German and French?  Would you also like to contribute to a continuously high customer and dealer satisfaction? Then you are in the right place with us! How we inspire you ## • Holistic mobility concept: parking garage, car sharing and an e-bike fleet - everything you need for your way to work • Special conditions for vehicle purchase and service: for you and your family - because we know how important mobility is • Living flexibility: reconcile family, hobby and profession - enjoy the flexibility of hybrid working • Fit for free: use our free fitness studio for your health and fitness • Culinary pleasure: look forward to delicious pizza and coffee from our in-house pizzaiolo and barista  What you can achieve with us ## • Customer & dealer support: processing written inquiries from customers and dealers in German and French (Italian is an advantage) • Master data & contract management: maintenance of customer master data as well as registration and deregistration of contracts in the ZEK database • Billing & contract termination: creation of invoices in the context of contract dissolution and termination • Document creation: creation of customer-specific documents such as leasing obligations • Team & process development: participation in cross-departmental tasks, active co-design of team development as well as support in the further development of products and processes What you bring ## • Education: completed commercial basic training or equivalent education • Professional experience: at least three years of relevant professional experience, ideally in the leasing, financing or service environment • Language skills: very good German skills as well as good French skills; Italian and/or English is a plus • IT & work skills: good user knowledge in MS Office as well as quick comprehension and networked thinking • Personal way of working: high customer and service orientation, independence as well as flexibility in everyday work Do you think we could be a good match? ## Then we look forward to your online application. By the way: we don’t need a letter of motivation. Do you have questions about the position or the application process? Then just contact me via WhatsApp. You can find information on data protection in our data protection regulations. • Thomas • Recruiter • 079 872 97 35