Customer Service Employee 80 - 100 % (m/f/d)

Together for a secure future

TUS Telekommunikation und Sicherheit is a modern multi-technology provider that offers future-oriented solutions for highly secure alarm transmission. More than 40 employees are committed daily to the smooth functioning of all systems and thus make an important contribution to a secure Switzerland. TUS has always relied on an open culture - within the company as well as in communication with its customers and partners.

Do you want to work in a dynamic company in the security industry, protecting people and values throughout Switzerland and being able to make a difference? Do you appreciate the freedom to organize your daily work yourself in order to be able to carry out your tasks successfully?

Customer Service Employee 80 - 100 % (m/f/d)

What you achieve

• Creating subscription contracts and activation documents for new customers
• Processing various mutations, changes of ownership, and cancellations for existing customers and distributing the corresponding documents to the involved departments
• Creating delivery documents and configuration files for the end devices
• Invoicing subscription and one-time fees
• Providing support and advice for inquiries from customers and sales partners

What you bring

• A completed commercial basic education with a federal certificate of proficiency (EFZ)
• Very good knowledge of Microsoft Office, experience with Abacus is an advantage
• Several years of professional experience in a commercial function with direct customer contact - ideally in a technical environment
• Very good oral and written language skills in French (native language) and German are mandatory
• Rapid comprehension of complex contexts
• Technical affinity as well as a strong customer and service orientation
• High degree of independence, personal responsibility, and a team-oriented, cheerful personality

What awaits you

• "Du" culture across all levels
• A committed team that achieves more together
• Our Leadership Principles as a basis for our cooperation: «We are all leaders»
• Certified «Great-Place-To-Work®» employer
• Very well-developed training and further education offers
• Flexible working hours, annual working hours, and home office possibility
• Individual and comprehensive induction program
• Between 25 and 30 days of vacation
• Solid pension fund
• Various special offers (private shopping at well-known companies, holiday apartments in Switzerland at discounted conditions)

With us, you can make a difference! Become part of our team and send us your documents today via our applicant portal.

Do you have any questions? Christine Salzgeber, HR Consultant () will be happy to answer your questions. We look forward to meeting you.

TUS Telekommunikation und Sicherheit
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