Claims Management Officer 80-100% (m/w/d)

Clyde: Shaping the future of electromobility ## Clyde combines mobility and energy in a unique way - a business model for Switzerland: for a sustainable future that is easily accessible and usable for everyone. So that we can continue to be on the fast track for this mission, we are looking for reinforcement in the Operations Team. Do you love cars, are you digitally affine and have a good sense of customer concerns? Then you're exactly right with us!  We are looking for a committed person who supports our customers with passion and expertise - from the damage case to the vehicle return. How we can inspire you ## • Holistic mobility concept: parking garage, car sharing and an e-bike fleet - everything you need for your way to work • Special conditions for vehicle purchase and service: for you and your family - because we know how important mobility is • Living flexibility: reconcile family, hobby and job - enjoy the flexibility of hybrid working • Travel with discounts: cheaper worldwide with Europcar • Exclusive deals: platform with changing discounts - always discover new offers and save What you can achieve with us ## • Vehicle returns & final settlements: You are responsible for the correct processing of vehicle returns - from checking the return documents to damage assessment to creating final settlements • Claims management & case coordination: You process and coordinate damage cases throughout the entire vehicle life cycle and are the contact person for customers, insurances and workshops • Cost checking & repair control: You check cost estimates and invoices, initiate repair releases and ensure the correct passing on of costs • Customer Care Support & expert advice: You support our Customer Care Team with complex queries regarding damages, returns and settlements • Digital process optimization & customer focus: You work daily with digital tools and actively contribute to efficient and customer-oriented processes What you bring ## • Education: Completed training in the automotive industry, bodywork sector or insurance environment • Claims management & industry experience: Experience in damage processing as well as in the workshop or insurance environment • Technical competence: Solid vehicle understanding and the ability to assess damage cases in a professional manner • Digital affinity & process understanding: Safe handling of digital systems as well as openness to actively help shape new tools and processes • Communication & work competence: Independent, structured and reliable way of working as well as stylistically correct German language skills and pronounced communication skills in dealing with customers and different stakeholder groups Do you think we could be a good match? ## Then we look forward to your online application. By the way: we don't need a letter of motivation. Just give us three convincing reasons why you're the right person for this job. Do you have questions about the position or the application process? Then just contact me via WhatsApp short message. You can find information on data protection in our data protection regulations. • Thomas • Recruiter • 079 872 97 35