Site Manager Sales Back Office (m/f/d)

Responsibility for team, quality and operational processes

Our client ensures that everything rolls. With high-quality tires, comprehensive services and personal advice, she stands for quality, expertise and customer proximity. In a down-to-earth environment with short decision-making paths and a strong team, things are tackled together every day.

Your tasks

• Coordinating and further developing processes and systems
• Leading and supporting the team in the sales back office
• Promoting the professional and personal development of employees
• Conducting regular employee appraisals
• Driving digitalization with a focus on the optimal and efficient use of the ERP system
• Processing customer inquiries and orders from the quote to the invoicing
• Organizing appointments, recording vehicles, issuing workshop orders as well as handling complaints and customer concerns

Your profile

• Technical basic training, ideally with 2-3 years of professional experience in service or sales in the automotive industry
• Further education as dipl. Betriebswirtschafter HF, Verkaufsfachmann, Techn. Kaufmann, Handelsschule or comparable further education
• Ideally leadership experience as well as experience in sales back office (trading or service company)
• MS Office as well as ERP and CRM knowledge
• Structured, careful and solution-oriented way of working as well as a calm nature, even in hectic situations
• Conscientious and committed personality with a clear leadership and communication style
• German: stylistically proficient (C2) / advantageously French: good (B2)

Your perspective
A versatile and customer-oriented task awaits you, which combines leadership and operational collaboration. You benefit from contemporary employment conditions, a lot of personal responsibility and an environment that offers space for personal and professional development.

Start
Immediately or by arrangement

Work location
Region Luzern

Do you want to shape instead of manage? Upload your application documents via the link below. Urs Moser () is available to you at any time if you have any questions.

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