Inbound Customer Advisor (DE/ FR or IT)

We have been successfully active in the placement of qualified personnel for over 45 years. Are you looking for a new challenge? We are happy to advise and lead you to your success! For our valued client located in Zürich West, we are looking for several

Inbound Customer Advisor (DE/ FR or IT) #

Employment: 50-100%

Location: Zürich

Industry: General services

Publication date: 28.08.2026

Your tasks:

• Reception and documentation of telephone calls in the technical and administrative area
• Processing of customer inquiries and malfunctions in 1st-level support
• Various other administrative as well as coordinative activities
• Ensuring high customer satisfaction

Your requirements:

• Completed basic training (Kauffrau/ Kaufmann or Detailhandelsfachfrau/ Detailhandelsfachmann or similar is an advantage)
• Existing professional experience in customer advisory / Customer Service / customer service
• Very good German and French skills or German and Italian skills
• High customer and service orientation
• Strong communication skills
• Willingness for shifts MO - SO/ public holidays between 06:30 - 23:00

What you may expect

• Home Office possibility after the induction period (3 -4 days / week)
• A varied activity in a motivated team
• The induction period on-site extends over a period of 3 months on-site at 100%.

Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail (sakiri@workmanagement.ch). I will be happy to provide you with further details. #Züri