Customer Advisor Pfaffnau 100%

Welcome to Elis – Your next career step in a sustainable, international environment As a pioneer in the circular economy, we offer sustainable solutions for our customers in 30 countries worldwide. With around 1’100 employees and 17 locations, we are the market leader in Switzerland. Our corporate culture is based on the values of respect, integrity, responsibility, and role model – they guide our daily actions. We are looking for reinforcement from immediately or by agreement for our location in Pfaffnau. Customer Advisor Pfaffnau (m/w/d) 100% Corporate Benefits Exclusive price advantages with many brands and partners, among others, via «Brands for Employees» Teamwork Lived teamwork with flat hierarchies and agile working and decision-making methods Further development We support you in external further education and qualification measures Company events Regular events strengthen team spirit and are fun Main tasks Independent control and prioritization of complex customer inquiries Active coordination between customer service, production, and logistics Responsibility for clean and solution-oriented customer communication, also in escalation situations Recognition of operational risks and active initiation of measures Ensuring a professional flow of information between the departments involved Collaboration in the development and stabilization of processes at the Pfaffnau site Support and technical accompaniment of new employees Assumption of responsibility in cross-departmental topics and projects Your profile Completed commercial training or comparable professional experience Experience in customer service or in a service-oriented function High degree of personal responsibility and pronounced ownership thinking Ability to act calmly, structured, and solution-oriented, even under pressure Assertiveness and confident appearance towards internal and external contacts Ability to set priorities independently and take responsibility High organizational and communicative strength Hands-on mentality and willingness to actively contribute to operational responsibility Resilient personality with pragmatic solution orientation Special features Dynamic operational environment with high interface responsibility Close cooperation with production, logistics, and sales High degree of self-organization and personal responsibility Opportunity to actively shape and further develop processes Responsibility in a location-overlapping environment Do you like to tackle things and take care of customers? Then we look forward to your application by e-mail at E-mail writing (<>). jpida2f72bajm jit0727jm jiy26jm