Receptionist (M/F)

With establishments all anchored in Swiss territory, we work towards the expression of a Fine Hospitality, responsible and sustainable. Deeply humanist and at the service of exceptional know-how, Sandoz Fondation Hotels places its employees at the heart of its vision.

OUR VALUES

At Sandoz Foundation Hotels, our mission is to preserve the environmental, material, and intangible heritage of our properties through healthy, profitable, and responsible hotel operations.

The perfectly mastered expression of SWISS HOSPITALITY OF EXCELLENCE

A full and complete commitment to the SUSTAINABLE TRANSFORMATION of our activities

THE DEVELOPMENT OF OUR TALENTS in a healthy, fulfilling, and participatory work environment.

Receptionist (M/F)

Les Hôtels de la Fondation Sandoz

Between lake and mountain, join hotels where natural elegance meets excellence of service. Here, every moment reflects the beauty and authenticity of our landscapes, in a setting as inspiring for our guests as it is for our teams. We offer our employees real opportunities for evolution within exceptional establishments. Fine hospitality is that which comes from the heart, and it is with passion that we make it shine every day.

In order to complete our team, we are looking for a:

Receptionist (M/F)

Workplace: Beau-Rivage Palace

Start date: to be agreed

Contract type: Indefinite Term Contract

Responsibilities

• You will be responsible for managing the day's arrivals, including room assignment, VIP welcome, and room moves.
• You will be responsible for ensuring smooth collaboration with all hotel departments.
• Your mission will be to monitor the satisfaction of present guests and anticipate their needs.
• You will be required to supervise billing and collection for individual guests and groups.
• You will be responsible for the development, updating, and application of reception procedures.
• You will be in charge of organizing and leading regular meetings with the reception team.
• You will participate in the training and integration of new employees.
• You will ensure clear and effective communication with the team, the Front Office Manager, and other departments.

Profile sought

• You have a background in hospitality (CFC, hotel school, CAP/BEP/BTS).
• You have acquired 2 to 4 years of experience in a similar role, preferably in a 5* establishment.
• You are proficient in IT tools (Opera, Word, Excel, PowerPoint).
• You possess managerial and team management skills.
• You have a keen sense of welcome, customer service, and an excellent presentation.
• You are bilingual in French and English, and knowledge of German is an asset.

Our advantages

• Temporary accommodation
• Internal training
• Access to sports facilities
• A menu at unbeatable prices prepared by one of our chefs
• Preferential rates within our Foundation's hotels and Swiss Deluxe

Additional information

Requirements: In order to be able to work in Switzerland, the candidate is in possession of a work permit or must meet the legal requirements for obtaining a permit.

Why join Sandoz hotels

Joining Sandoz Foundation Hotels means joining a group where excellence, employee development, and sustainable development are at the heart of our values. We invest in your professional evolution and offer an inspiring work environment, where team spirit and authenticity are essential. Together, let's shape fine hospitality with passion and commitment.

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