Customer Advisor - Call center

ALBEDIS is a leading Swiss recruitment partner, specializing in Customer Advisor - Call center (100%) ALBEDIS is a leading Swiss recruitment partner, specializing in connecting talent and companies across a wide range of sectors, from support positions to management functions. A member of Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover fields such as architecture and real estate, finance, IT, life sciences, legal, or human resources, with a presence throughout Switzerland (Berne, Genève, Lausanne, Zurich). Customer Advisor - Call center (100%) Company description We are looking for, for one of our clients, active in the banking sector and based in Lausanne, Customer Advisor - Call center (100%) Job description for a long-term temporary mission As a customer advisor, you will be responsible for: Answering incoming calls from customers Advising and redirecting customers regarding the company's products Examining each request with the objective of providing an appropriate solution Drafting written correspondence Ensuring high-quality service provision Profile sought You have a commercial training You possess experience in the banking field in Switzerland and/or a Call Center in Switzerland You perfectly master French (level C2-C1), you have good knowledge of German or Italian (level B2-C1), the three national languages would be a huge asset! You are comfortable with standard IT tools You are endowed with a very strong customer orientation and a good sense of initiative An extract from the criminal record and an extract from the debt collection register will be required for this mission You are interested and you match the profile? Do not hesitate! Apply! jpid44eca0ajm jpit0729jm jpiy26jm