Support Technician at 60%

--- base: meta-keywords: meta-viewport: width=device-width, title: Support Technician at 60% (fixed-term contract) --- Support Technician at 60% (fixed-term contract) ================================================================= ### The Université de Neuchâtel is recruiting for a position of Support Technician at 60% ------------------------------------ As part of a fixed-term contract for 7 months ------------------------------------------------------------------- within the service informatique et télématique (SITEL) Activities As a support technician, you will work in a work environment that promotes proximity to users as well as direct and close collaboration with other members of the department. In the context of this function, you ensure the IT support for staff and students, both in person and remotely. You participate in the management and assignment of requests received via the ticketing system and actively contribute to the activities of the IT support pole. You are responsible for the installation, configuration, maintenance, and renewal of staff workstations under Windows and macOS, as well as printers. You also ensure the installation, deployment, and updating of software and applications necessary for teaching, research, and administration activities, in compliance with the standards and procedures defined by SITEL. Furthermore, you contribute to maintaining the up-to-date inventory of the IT park and participate in the management of standardized workstation configurations. In this capacity, you take part in the preparation and maintenance of equipment intended for classrooms, computer rooms, as well as certain specialized workstations. Desired Profile Having obtained a CFC as an IT professional, you have professional experience in the field of IT support. You possess excellent knowledge of Windows operating systems and good knowledge of macOS, as well as common office software. Equipped with a sensitivity to IT security issues, you are comfortable working in a team and enjoy working within a small, versatile structure. Service-oriented, you have a sense of responsibility and demonstrate reactivity, availability, and helpfulness. You have perfect command of the French language and have good knowledge of English. You hold a category B driver's license. Start date: 1 December 2026, for a duration of 7 months at 60%. Application deadline: 21 October 2026 Information Please address your requests for additional information by email to the SITEL secretariat. If you wish to take up this challenge, please go to the employment site of the Université de Neuchâtel ([ ](< >)). There you will find further information and can apply online, attaching your complete file (motivation letter, CV, diplomas and work certificates). We specify that only applications submitted online on our recruitment platform will be taken into consideration. The Université de Neuchâtel attaches particular importance to equality and diversity: [ ](< >). Université de Neuchâtel * Université de Neuchâtel Faubourg de l'hôpital 106 2000 Neuchâtel * [ ](< >) jpid191ad64jm jpit1041jm jpiy26jm