Sales and Relationship Advisor

Sales (80%-100%)

• You accompany our discerning customers when purchasing high-quality jewelry and watches.
• You invite the customer to immerse themselves in the world of Art du Temps.
• You proactively develop, maintain, and expand your customer base and build long-term customer relationships.
• You can open and close the business independently, according to our internal processes.
• You take responsibility for the brands assigned to you.
• You independently follow developments in the watch and jewelry industry and continuously expand your knowledge of our brands and collections.
• You receive service and repair orders (SAV) and advise our customers in a competent and solution-oriented manner.

Sales (80%-100%)

• You accompany our demanding customers in the purchase of high-quality jewelry and watches.
• You invite the customer to dive into the Art du Temps universe.
• You develop, maintain, and expand your customer base proactively and establish long-term business relationships.
• You ensure the opening and closing of the store autonomously, in accordance with our internal procedures.
• You assume responsibility for the brands assigned to you.
• You regularly and autonomously inform yourself about the news in the watch and jewelry sector, particularly about the brands we manage.
• You ensure the handling of after-sales service (SAV) and repair requests, while offering our customers personalized and solution-oriented advice.

Requirements:

• Several years of experience in selling luxury products, preferably in the watch and jewelry industry.
• Interest in or experience in visual merchandising, as well as a good sense of the attractive presentation of watches and jewelry, is an advantage.
• Experience in dealing with demanding and national customers.
• Pronounced passion for high-quality watches, jewelry, and exclusive materials.
• High motivation to learn new things and continuously develop further.
• Exact, structured, and meticulous working method.
• Very good German and French language skills (bilingual or fluent in both languages) are mandatory; English language skills are an advantage.
• Experience in creating unique customer experiences and building long-term customer relationships.

Requirements:

• Several years of experience in selling luxury products, ideally in the watch and jewelry sector.
• Interest in visual merchandising or experience in this field, with a good sense of presentation and display of watches and jewelry, is an asset.
• Experience in accompanying demanding and national customers.
• Genuine passion for watches, jewelry, and exceptional materials.
• Great motivation to learn and continuously develop skills.
• Precise, rigorous, and organized working method.
• Excellent command of French and German (bilingual or professional level with ease in both languages) is essential; command of English is an asset.
• Experience in creating unique customer experiences and developing lasting relationships with customers. jpid55a49ebjm jpit0728jm jpiy26jm