Diagnose Engineer

Diagnose Engineer Diagnose Engineer Workload: 100% Work location: Biel Your tasks Support and maintenance of existing customer relationships in the technical environment Independent communication with customers via telephone, e-mail and digital tools Analysis, coordination and resolution of technical customer inquiries and malfunctions Processing of customer cases including creation and handling of invoicing Review and approval of technician reports as well as ensuring compliance with defined processes (e.g. iPDF, service protocols etc.) Support of the technical hotline and performance of error analyses Your profile Completed technical vocational training Very good knowledge of Heidenhain controls (TNC) Experience with Siemens controls Good knowledge of pneumatics and hydraulics Sound electrical knowledge as well as ability to read and interpret electrical schematics Fluent German Customer-oriented and solution-oriented way of working Strong communication skills and reliable way of working Enjoyment of technical challenges and complex error analyses Teamwork skills as well as willingness to cooperate with various specialist departments UNITED MACHINING is one of the world's leading providers of complete solutions for manufacturers of precision parts and tools as well as mold making. Its portfolio includes machines for milling, EDM, laser texturing, laser micromachining and additive manufacturing. Learn more... We offer Excellent career opportunities: UNITED MACHINING offers many opportunities for career development. We offer a talent management process (MyNextBigStep) to promote your career. Excellent training tools: At UNITED MACHINING, we offer development opportunities for everyone. We offer global learning tools as well as training and specialized courses. Focus on sustainability and innovation: We have high sustainability and innovation goals. Let us work together towards a sustainable future. About us UNITED MACHINING is one of the world's leading providers of complete solutions for manufacturers of precision components and tools as well as for mold making. The portfolio includes machines for milling, EDM, laser texturing, laser micromachining and additive manufacturing. In addition, the business unit offers spindles, automation solutions, tools and digitized solutions, supported by unsurpassed customer service and support. UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, STEP TEC and SYSTEM 3R. UNITED MACHINING is headquartered in Biel, Switzerland, and currently employs over 3'000 employees at more than 50 locations worldwide. Learn more... Your contact person Personnel Specialist +41 79 101 51 75 Web E-mail United Machining Sales Switzerland SA -Federer-Allee 7, 2504 Biel 2500 Biel Switzerland Apply now jpid9cdeb6bjm jit0729jm jiy26jm