Inside Technical Sales

Inside Technical Sales With a passion passed down through four generations, ECSA Group is today a proudly family-run company. With a Team of over 300 talented collaborators, ECSA Group has had the honor of being included among the top 500 Swiss companies. Operating successfully both in Switzerland and in Europe, our main commitment has always been to meet the needs of our over 16,000 customers by offering solutions for their business through a range of more than 15,000 products. In 2026, ECSA Group obtained, for the second time, the Great Place to Work® certification and the Deloitte Best Managed Companies® certification. For our Balerna headquarters, we are looking for a/an: INSIDE TECHNICAL SALES – PHARMA & NUTRITION SECTOR The resource will be integrated into the team and, in an initial phase, will primarily handle commercial back office activities, which are fundamental for acquiring in-depth knowledge of the products, business processes, and the market. Responsibilities: Support the sales team in managing the customer portfolio and daily activities. Handle commercial back office activities: order entry, sending order confirmations, and updating the company CRM. Prepare commercial offers and monitor their progress until finalization. Manage customer requests, providing support via telephone and e-mail and ensuring timely and effective service. Coordinate technical and regulatory documentation in collaboration with the Quality and Regulatory Affairs departments. Support procurement activities, with particular reference to Carlo Erba Reagents products, requesting quotes from suppliers, monitoring purchase orders, and verifying product availability. Collaborate with the Logistics department for the monitoring of orders, deliveries, and the management of any returns or non-conformities. Update customer records, articles, and commercial data in the company systems. Collaborate with the Marketing team. With the progressive consolidation of skills, the resource will be involved in increasingly autonomous commercial activities and in direct customer management. Requirements: Degree in scientific disciplines (CTF, Pharmacy, Chemistry, Biology, Biotechnology, Food Science and Technology or similar). 3-5 years of experience in technical-commercial roles in the Pharma, Nutraceutical, Food Ingredients, Life Science sectors. Solid knowledge of B2B commercial dynamics and sales processes. Excellent knowledge of the English language and the German language. A second national language will be a preferential qualification. Strong negotiation, interpersonal skills, and result orientation. Excellent organizational skills, autonomy in priority management, and problem-solving attitude. Familiarity with CRM systems and main IT tools. We offer: Integration into a solid and rapidly growing company. A role of responsibility with high operational autonomy. Opportunity to contribute actively to the commercial development of the company. A growth path towards Sales Manager or Area Manager roles, depending on skills and results achieved. Continuous training on products, markets, and commercial skills. A collaborative, international, and innovation-oriented environment. Participation in industry fairs and events in Italy and abroad. jpid7722ce2jm jit0833jm jiy26jm