Clerk Social Assistance Asylum and Refugee Affairs (a)

Working for the Canton of Luzern means helping to shape the future - that of the canton, its inhabitants, and not least your own. More than 7'000 employees in 200 different professions contribute daily to the excellent quality of life in our canton.

The Dienststelle Asyl- und Flüchtlingswesen (DAF) of the Gesundheits- und Sozialdepartement is responsible for the strategic and operative management of asylum and refugee affairs in the Canton of Luzern. With its approximately 400 dedicated employees, in addition to accommodation and care, the DAF also ensures social assistance for persons from the asylum and refugee sector and promotes their integration into society and the labor market.

The "a" in the job title stands for "alle" (all). The Canton of Luzern stands for diversity and variety.

Clerk Social Assistance Asylum and Refugee Affairs (a) #

80% - 100% | Luzern | immediately or by arrangement ##

Monotony? We don't know it. Our strength? Variety. We are looking for you - a committed personality who wants to contribute in a dynamic environment at the pulse of world events.

Your tasks

• As the first contact person for refugees in the Canton of Luzern, you receive and process their concerns and inquiries.
• As a case-managing clerk, you independently take on important tasks such as client meetings (case intake, short consultations, information dissemination, etc.), the substantive examination of applications for social assistance regarding competence, need, the calculation and disbursement of economic social assistance according to cantonal laws, etc.
• You are responsible for data management - from registration to case closure.
• You maintain competent contacts with third parties, such as health insurance companies, insurance companies, authorities.
• In this diverse field of activity, you will be supported by dedicated and helpful colleagues.

Your profile

• You have a commercial vocational training EFZ or an equivalent qualification.
• You are interested in acquiring specialist knowledge in the topics of statutory social assistance as well as subsidiarity and social security issues. We are happy to support you in this.
• Working with people from different cultural backgrounds gives you joy and you encounter them with empathy and a positive attitude.
• With your precise and structured way of working, you approach complex tasks with motivation and remain calm even in hectic phases.
• Become part of our open and humorous team.

Gesundheits- und Sozialdepartement
Dienststelle Asyl- und Flüchtlingswesen
Walker Tatyana
Bereichsleiterin Sachbearbeitung Sozialdienst

+41 41 329 45 13

https://daf.lu.ch/