International Order Service Specialist

The company ##

The Swiss flag cross, proudly incorporated into the logo, symbolizes the quality and reliability that Tissot has demonstrated since 1853. Faithful to its motto "Innovators by tradition", Tissot makes excellence accessible in more than 160 countries, relying on special materials, advanced functionalities and careful design.

Job description ##

To complete our International Order Service team, we are currently recruiting an "International Order Service Specialist". Your main activities will be as follows:

• Regular contact and support with markets (subsidiaries, agents), freight forwarders and the sales, stock, shipping, production, marketing, merchandising departments
• Processing customer orders, registrations, launching stock releases, invoicing, bookings with carriers, preparation of export documents and shipment tracking
• Management and monitoring of customer portfolios
• Establishment of credit and debit notes
• Management of files in case of damage or loss
• Control and validation of invoices from external service providers (freight forwarders, CNCI)
• Participation and monitoring of projects

Profile ##

• Very well organized and customer-oriented, you demonstrate rigor
• Good analytical sense and curious
• You work both independently and in a team
• Versatile and flexible, ready to take on challenges, you know how to manage priorities while respecting deadlines
• Ability to simultaneously manage several markets, files and priorities in a demanding environment

Professional requirements ##

• In possession of a CFC as a commercial employee
• Minimum 3 years of experience acquired within an administrative department with an international dimension
• Experience in import-export
• You master SAP and common IT software, notably Outlook
• Very good knowledge of Incoterms

Languages ##

• French as a mother tongue
• Very good oral and written knowledge of English

Place of work

Chemin des Tourelles 17
2400 Le Locle (Neuchatel)
Suisse

Company address

Tissot SA
Chemin des Tourelles 17
P.O. Box 399
CH-2400 Le Locle

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