OCEAN - VIDEO Technician

• 11 août 2026 • 100% • Indeterminate duration • Zürich Viking was founded in 1997 and offers destination-focused voyages on oceans, rivers, and lakes worldwide. Designed for experienced travelers interested in science, history, culture, and cuisine, president Torstein Hagen often asserts that Viking offers experiences for The Thoughtful Person®. Viking has over 250 awards to its credit, including first place for rivers, oceans, and expeditions according to Condé Nast Traveler, and has been voted top in its categories by Travel + Leisure. No other cruise company has ever received these same honors simultaneously from these two publications. WORKING WITH VIKING As a member of the team onboard Viking, you embody Viking's values and our service standard, STAR Service. You are a hospitality professional passionate about excellence. Viking will give you the skills, knowledge, and tools necessary to succeed in your role onboard. At Viking, we are committed to each other and to our guests through a set of shared values. We strive to be the best; we always impress our guests and we take care of each other like a family. By working for Viking, you embody our world-class service culture and become a valued member of our Viking family. JOB OBJECTIVE • The video technician installs, operates, and maintains video equipment for all entertainment venues on the ship. • It is your responsibility to create a friendly and guest-oriented service culture to ensure their satisfaction and loyalty, which will in turn increase the company's revenue and profitability. YOUR RESPONSIBILITIES • You train with the broadcast manager and demonstrate the ability to temporarily take on their role, if necessary, to assist the stage management team, when required and approved by the cruise director and the broadcast manager. • Film and edit Viking Today, Port Talks, and enrichment lectures; film the Viking Daily, as needed. • Install and operate video equipment for assigned shows; check all equipment before each show. • Program the show control computer in preparation for technical rehearsals, according to assignments. • Maintain a show report log for each performance; ensure that the show setup is complete and accurate, in accordance with company policies and procedures; ensure that design integrity and performance quality are maintained throughout performances; change video sources as necessary. • Communicate clearly, concisely, and in a timely manner with the stage manager and other departments. • Participate in special events by assisting with video needs; report any broken or defective equipment and update inventories monthly; assist with the maintenance of video equipment; maintain cleanliness and order in all audio areas, in accordance with all public health and safety policies and procedures; attend all show installs, calls, and meetings in a timely manner. • Actively participate in the installation and dismantling of stage equipment as required by the stage manager for onboard events. Assist with daily ship events (lectures, documentaries, etc.) according to instructions from the stage manager with approval from the cruise director or the broadcast manager. • Monitor guest satisfaction and report any issues, concerns, or suggestions to the broadcast manager. • Offer the highest level of comfort and service to guests, in accordance with Viking's STAR service standards and all public health policies. • Participate in "The Daily Meeting" every day to understand the operational needs of your team and ensure consistent adherence to Viking's STAR service standards. • Ensure that you always wear the appropriate and specific personal protective equipment (PPE) for the tasks required for your duties onboard. Always use correct lifting techniques to prevent injury. • Maintain impeccable appearance standards at all times by adhering to Viking's image and uniform standards. • Ensure that company property is properly secured and protected, especially in bad weather, to avoid any unnecessary loss or damage. • Demonstrate exceptional flexibility: you must be able to work at different times of the day, under pressure, and reflect a positive attitude and the best image of Viking at all times. • Stay informed about ports of call related to the itinerary, shore excursions, and onboard activities such as events, entertainment, and programs. • Have a strong motivation to achieve the quality and financial objectives of the Entertainment department. • Fully master security and safety procedures and act in accordance with all public health, environmental, safety, and security policies; participate in all onboard safety training, fire prevention, and evacuation drills as required by the company. • Perform additional tasks upon instruction from the cruise director and the broadcast manager. This document describes the main activities, tasks, and responsibilities of this position. Your manager or supervisor may assign you additional tasks and responsibilities. YOUR PROFILE • Must possess solid video knowledge (including front and rear projection and large LED screens) with experience in programma