Duty Manager Freight (M/F/D)

Aviation connects the world, and Swissport is an essential player in it. Every year, we serve nearly 250 million passengers, welcome six million visitors to our airport lounges, and handle more than five million tons of air freight in more than 300 airports across nearly 50 countries. This makes us the global leader in airport services, with a more extensive presence than any airline. With nearly 63,000 highly qualified employees, we ensure every day that travel and international commerce run smoothly worldwide, while driving innovation in the aviation industry. Together, we shape tomorrow's airport experience.

Within the Cargo unit, we are looking for a/an

DUTY MANAGER FREIGHT (M/F/D)
OCCUPANCY RATE | 100%
STATION | GENÈVE AÉROPORT

MAIN TASKS AND RESPONSIBILITIES

• Lead teams, promote a high level of professionalism and a good collaborative atmosphere
• Ensure the proper application of instructions from Swissport, client companies, and airport authorities. Stay constantly informed of changes and updates to applicable rules. Ensure that staff do the same
• Spontaneously perform quality controls and initiate any required corrective measures
• Maintain optimal operational functioning of the unit, in compliance with fixed goals and standards
• Assign missions to teams taking operational priorities into account
• Write reports to signal any irregularity, within the specified timeframes
• Ensure internal and external communication; represent Swissport to clients for operational matters
• Foster the personal development of employees by coaching them so that they can gain autonomy and expand their skills. Encourage the maintenance of good practices; set personal goals to improve individual performance and ensure follow-up

SKILLS PROFILE

• Excellent knowledge of French, good notions of English
• Permanent category B driver's license
• Experience in a position of responsibility in airport operations
• Proficiency with IT tools; ability to provide technical support
• Ability to write detailed reports in English and French, in order to provide information in case of irregularities, etc.
• Sharp professional conscience, sense of responsibility, spirit of initiative and service, willingness to develop and maintain the quality of our services at an optimal level
• Ability to analyze, anticipate, and make autonomous decisions on an operational level
• Willingness to get involved in a continuous improvement process, both at operational and organizational levels

SCHEDULE

Start date: to be agreed

If this offer appeals to you, please apply directly online (with an updated CV and cover letter). No applications by email will be accepted.

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