User Experience Architect & Business Analyst Professional

Bern, Schweiz | 80-100% |

This is your contribution

• Conducting business analyses as well as elicitation and specification of requirements for eGovernment applications
• Conception and design of user-friendly and barrier-free UX/UI solutions incl. design specifications
• Planning and execution of usability tests as well as continuous optimization of the user experience
• Coordination of cooperation between development, specialist departments, and project management
• Central contact person for requirements engineering as well as consulting stakeholders and users

What makes you unique

• Higher education (FH, university) in computer science, business informatics, or comparable qualification
• Several years of experience in business analysis and UX design as well as in the creation of requirement profiles and design specifications
• Experience in the conception of user-friendly and barrier-free front-end solutions as well as proficient handling of common methods and tools (e.g., BPMN, User-Centered Design, Axure RP, Jira, Confluence)
• Structured, independent personality with strong communication and project management skills (Scrum, SAFe)
• Very good active knowledge of at least one official language in spoken and written form as well as passive knowledge of a second official language

In a nutshell

The Directorate for Labor of SECO is part of the federal competence center for all core issues of labor market policy, labor placement, unemployment insurance, and labor market statistics. The IT department for Unemployment Insurance (ALV) Switzerland is responsible for the digitalization of business processes as well as the operation of the business applications of the unemployment fund as well as labor placement (öAV) of job seekers and their reintegration measures into the labor market.
As part of the IT department, the ITAS3 team is responsible for the operation, maintenance, and further development of eGovernment applications as well as for the service management of IT services. It ensures stable operation and 2nd- and 3rd-level support. Additionally, ITAS3 is engaged in the training of IT apprentices and thus contributes to the sustainable development of specialists.

What we offer

• Working for Switzerland We are committed to the success model of Switzerland and work for the well-being of the population.
• Lived diversity Thanks to equal opportunity, we develop our competencies and bring in different perspectives.
• Healthy at the workplace We support and advise our employees in the area of physical and mental health.

All benefits (https://www.stelle.admin.ch/stelle/de/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html)

The State Secretariat for Economic Affairs (SECO) is the federal competence center for all core issues of economic and labor market policy and belongs to the Federal Department of Economic Affairs, Education and Research (WBF). It promotes international market opening for goods, services, and investments. To reduce poverty, SECO is engaged in economic development cooperation. It plans economic and trade policy measures for the benefit of developing countries, Eastern European and Central Asian countries, as well as the new member states of the European Union (EU).

Additional information

Please apply via our application management system (complete dossier with cover letter, CV, work certificates, and diplomas). To do so, click on <<Apply now>>.

Questions about the position

Si Lam
+41 58 46 25259