Employee Customer Service, limited to 100%

Employee Customer Service, limited to 100% (m/w/d) with good foreign language skills Our client based in the Luzern area offers versatile insurance solutions for private and business customers. Thanks to professional and competent advice, the company has established itself excellently on the market. To complement the customer service team, we are looking for a communicative, committed, and customer-oriented personality. Your tasks Processing customer inquiries in the area of comparison service offers or direct conclusions Independently finding suitable solutions within the framework of basic insurance and processing inquiries in a conclusive manner Arranging a video or telephone consultation with direct sales for customers with existing interest in additional insurance Advising by phone and email in German or another national language Proactively completing various sales-related and administrative tasks Close collaboration with team colleagues Supporting customer advisors in direct sales Your profile Commercial training or equivalent education Professional experience in customer service is mandatory Experience in telephone customer contact is an advantage Affinity for various IT systems and software as well as good MS Office skills Reliable, flexible, resilient, communicative, and motivated personality Independent and precise way of working German: stylistically secure (C2) / Austrian, Italian, English (level B2+) Your perspective You are offered an exciting function with regulated working hours from Monday to Friday in a limited employment with very modern infrastructure. This is within a company where you can apply your pleasure in telephone customer contact and your solution-oriented thinking on a daily basis. Entry Early September to late November 2026 Workplace Luzern region If you meet the requirements and are interested in this challenge, we look forward to receiving your complete application dossier via the link in the line below. If you have any questions, Mr. Hofberger will be happy to provide you with information under the telephone number. jpid4dbfe3ajm jit0728jm jiy26jm