Warehouse & Customer Support Specialist

Warehouse & Customer Support Specialist (m/w/d) Warehouse & Customer Support Specialist (m/w/d), 50% Work location: Weesen SG We are TWHEELS, an online direct sales company with our own brand. We stand for high-quality, sustainable products in the areas of e-mobility and fitness, with a lot of love for design. At TWHEELS, you are in good hands: over 25'000 satisfied customers 4-language service (DE, FR, EN, IT) own spare parts and repair service quality company with warehouse in Weesen SG our distribution partners: Galaxus, Digitec and Manor Your tasks At our company, everything comes together in the Weesen warehouse: shipping, customer service and test drives. That is exactly where you will work. You pick, pack and ship our orders You take care of incoming goods, inventory maintenance and order in the warehouse You answer customer inquiries via e-mail and telephone, from sales advice to after-sales service You manage our test drive appointments: You receive customers in the warehouse, show them our e-bikes, e-scooters and e-rollers and conduct the sales conversation until the closing You undertake simple repairs and the spare parts service on our devices Your profile You roll up your sleeves: physical work in the warehouse is a matter of course for you, even an e-bike or a large package does not deter you manual dexterity is a must: You like to assemble and repair. You do not need mechanic training, you will learn our repairs from us in practice Punctuality, reliability and a well-groomed appearance are a matter of honor for you: You receive our customers personally in the warehouse Joy in customer contact: You enjoy talking on the phone, writing clear, friendly e-mails and have sales flair AI-affine: You enjoy working with digital tools and artificial intelligence and use them in everyday work very good German and English in spoken and written form are a must, French or Italian are a plus experience in the warehouse or in logistics is an advantage What we offer you a varied 50% position: warehouse, customer contact, technology and sales in one role regulated working hours during the week, no weekend work attractive employee discounts on our products a young, motivated team with short decision-making paths a modern way of working: we rely on digital tools and AI in everyday life meaningful products: You make a contribution to sustainable mobility and health TWHEELS. Keep moving. jpiddd1a11ajm jit0832jm jiy26jm