Business-Engineer Professional

Business-Engineer Professional (1314) Zollikofen, Schweiz (und Homeoffice) | 80-100% This is your contribution Responsible for the portfolio and the continuous further development of the market service «Fachanwendung Full Service» Checking and typifying the existing and new specialist applications with regard to their compatibility with the market service Defining and being responsible for the measurement parameters and the evaluation models for the classification of specialist applications Advising customers, account managers, and project managers in choosing the appropriate market service and operating mode Supporting product managers in the technical and commercial further development of the responsible market services Managing the entry point as the central contact point for concerns regarding application management, as well as analyzing, processing, and coordinating customer inquiries for the specialist applications What makes you unique FH degree in computer science, business informatics, or a comparable education Several years of experience in application management, service management, or IT portfolio management Sound understanding of IT application operations, IT service management, as well as different operating and service models Analytical and conceptual thinking and the skill to prepare complex contexts in a target-audience-oriented manner Professional appearance towards customers and internal stakeholders as well as independent, structured, and solution-oriented working Good knowledge of two official languages In a nutshell You actively help with the further development of our market services and products and thus make an essential contribution to the satisfaction of our customers. With us, you will find space to develop yourself personally and to accompany our Business Unit into the future with your knowledge. What we offer Working for Switzerland We are committed to the success model Switzerland and work for the welfare of the population. Lived diversity Thanks to equal opportunity, we develop our competencies and bring in different perspectives. Healthy at the workplace We support and advise our employees in the area of physical and mental health. All benefits How much (B)IT is in you? We - the Bundesamt für Informatik und Telekommunikation (BIT) - are the future-oriented and agile office. With us, curious minds, ambitious doers, and innovative forward-thinkers develop diverse digital solutions for Switzerland. We support and promote mobile and location-independent work. This allows our team players to design their work flexibly and individually where possible - for the compatibility of family and career. In addition, we maintain an open "Du" culture at BIT and support you and your future with a wide range of training and further education opportunities. Additional information Please apply via our application management system. To do so, click on "Apply now". We do not consider personnel service providers for this job vacancy. Questions about the position Theiler Head of Chapter Fachanwendungen 3 jpid355fbb0jm jit0729jm jiy26jm