Technical Assistant (m/f/d) Administration Customer Solutions

Technical Assistant (m/f/d) Administration Customer Solutions Career at item The item Industrietechnik GmbH is the pioneer in the field of modular system kits for industrial applications and a worldwide partner of the manufacturing industry. It is headquartered in Solingen and is represented internationally with subsidiary companies. With know-how and passion, around 1000 employees worldwide develop innovative solutions and services. The product portfolio includes more than high-quality components for the construction of machine frames, workstations, automation solutions and Lean Production applications. To strengthen our team at the Swiss headquarters in 8252 Schlatt TG, we are looking for an alert personality. Your tasks * You are part of our young sales team and process incoming customer inquiries and orders in the area of construction customer solutions. * With your technical understanding and sales expertise, you advise and support our customers and interested parties by telephone, via MS-Teams or in a personal conversation. * You form the interface between the sales field service and our design department. * If required, you support the commercial sales office. * From common goals, you derive measures and contribute together with the sales team to the success of the company. Your profile * You have a successfully completed technical training or a commercial training in a technical environment and have preferably already gained some years of professional experience. * You have very good knowledge in using MS-Office and have experience with an ERP system such as Navision or Business Central. * Experience in CAD programs such as Solid-Edge is an advantage, but not mandatory. * Good German skills in speaking and writing are required. French or Italian skills for customer support are an advantage, but not a must. * You are an alert personality with an independent, customer- and team-oriented way of working. Our offer * A flexible working time and flextime model. * We offer you extensive induction with fixed contact persons, continuous support within the department as well as the opportunity for personal and professional development. * We have short decision-making paths and attach great importance to a good and pleasant working atmosphere in our young team. * Interesting and varied work with high personal responsibility. * Long-term commitment in a successful company that offers a modern, structured and technically highly equipped working environment. * A pleasant and family-like working atmosphere as well as benefits and good social benefits. Have we aroused your interest? The assigned consultant will be available to you from October 19 for further information about this challenge or even better, submit your meaningful application documents directly to him by then and you will then hear from him in that week (KW43/2026). Exclusivity and full discretion are guaranteed. You can also find this job advertisement on [ ](< >). j4id10421800a j4it1041a j4iy26a