Customer Service Advisor 80-100% (m/f/d)

We move and inspire people. Simple. Sustainable. Ahead. ##

AMAG Services AG is a service company of the AMAG-Gruppe, which is active in various areas of mobility. These include car rental, valet parking, limousine service, carsharing and parking garages. At over 90 locations, around 600 employees ensure every day that our customers can enjoy competent advice and top service. Do you feel like working in a dynamic team and inspiring our customers with your charm and your energy?
Then come to us!
We are looking for a motivated person for our Europcar Station in Bern, BE, who enjoys customer contact, is flexible and has the willingness to work on weekends as well.

How we inspire you ##

• Life long learning: We participate in your further education - boost your career!
• Parking space: Enjoy the comfort of a free parking space directly on site, so that you can come to work stress-free and conveniently
• ZIF: Additional individual Fridays - buy additional vacation days and treat yourself to a well-deserved longer break
• Traveling with discounts: Travel more cheaply worldwide with Europcar
• Exclusive deals: Platform with changing discounts - discover new offers again and again and save at the same time

What you can achieve with us ##

• Customer magic: You advise our customers multilingually at the counter or by telephone and take care of written correspondence. Your friendly appearance and your communication strength make every contact a positive experience
• Reservation professional: You accept reservations, create rental agreements and bill them. With your organizational talent, you ensure that everything runs smoothly
• Vehicle expert: You explain the vehicles and their equipment to the customers upon return. Your technical knowledge and your enthusiasm for cars make every handover a highlight
• Care hero: You support the cleaning and preparation of the rental vehicles. Your eye for detail ensures that our vehicles are always in best condition

What you bring with you ##

• Customer champion: Joy and experience in direct customer contact as well as confident handling of MS 365
• Language artist: Stylish German (oral/written) as well as good English skills
• Driving professional: Valid driver's license of category B
• Flexibility hero: High commitment and flexibility regarding working hours, also on weekends
• Reliability star: You are reliable, resilient and like to work independently

Do you think that we could fit together? ##

Then we look forward to your online application. By the way: We do not need a cover letter. Just tell us three convincing reasons why exactly you are the right person for this position.

Do you have questions about the position or the application process? Then just contact me via WhatsApp short message. Information on data protection can be found in our data protection regulations.

• Thomas
• Recruiter
• 079 872 97 35