Employee in Customer Service & Administration 80–100%

Do you like to talk on the phone, keep a clear head even in hectic situations, and want to become part of a successful company? Then this position might be just right for you. For our client, a leading company in the field of heating and climate technology, we are looking for a motivated personality to strengthen the service team at the Feldmeilen location. Employee in Customer Service & Administration 80–100% Your tasks You are the first point of contact for customers, partners, and interested parties. You coordinate appointments between customers and the field service. You contact interested parties who have registered due to marketing campaigns. You receive customer inquiries as well as fault reports and record them in the system. You support the team with administrative and organizational tasks. You work closely with various internal departments and ensure a smooth flow of information. What you bring Commercial basic training or comparable professional experience. Experience in customer service, front office, call center, or a similar function. Enjoyment of telephone customer contact. Excellent Swiss German skills. Experience in handling complaints and demanding customer situations is an advantage. Good IT user skills, ideally with initial experience with SAP and CRM systems. Resilient, solution-oriented, and team-capable personality. What to expect Varied tasks with a lot of customer contact. An important pivot function within the company. Modern working conditions and a appreciative you culture. A collegial and helpful team. Long-term perspectives in a successful company. Place of work Feldmeilen. Do you feel addressed? Then we look forward to your application. jpid1672e9bjm jit0728jm jiy26jm