Customer Advisor Customer Service Centre CSC (m/f)

• 07 October 2026
• 100%
• Indefinite duration
• Murten

Join Groupe E, a leader in customer service. Benefit from a dynamic environment.

Tasks ##

• Ensure efficient customer contact by telephone and in back-office.
• Quickly identify customer needs and respond to them.
• Use modern tools to manage customer processes.

Skills ##

• Perfect command of German, good knowledge of French.
• Excellent communication and customer relationship skills.
• Ability to work independently and precisely.

This field of activity passions you

The customer is at the center of your concerns.

You are the interlocutor for Groupe E customers. In a rapidly evolving field, you respond competently and confidently to requests by telephone from Monday to Friday between 07:30 and 17:30 or you efficiently perform back-office tasks. Using modern communication tools, you autonomously handle simple customer-oriented processes. You take customer concerns very seriously, quickly recognize their needs and enthuse your customers with your professional advice and communication.

Your expertise excites us

• Excellent communication skills and pleasure in customer contact
• Precise and autonomous work as well as good written expression
• German native language; with good knowledge of French orally and in writing
• Very good knowledge of MS Office

Florian Wolf
Manager Generalists

We look forward to receiving your online application.

About us

Since 2006, we have been supporting our long-standing client Groupe E. The group counts on us to represent it to its customers in the field of customer service. We are also responsible for all activities related to billing.

We are looking for: a committed person, passionate about customer satisfaction.