Team Leader 80-100%
- Employment type
- Full-time
- Location
- Lausanne
- Company
- Entreprise Anonyme, 1010 Lausanne
- First posted
Team Leader 80-100%
About the company The company's identity remains confidential. This opportunity is offered on an exceptional basis to Swiss companies that are clients of JobCloud, provided they can demonstrate to JobCloud the existence of a legitimate need for confidentiality (for example, for organizational or strategic reasons). In this case, the company name does not appear in the job offer. The company is solely responsible for the recruitment process and compliance with data protection regulations. It reveals its identity at its sole discretion during the recruitment process.
You enjoy human contact, have a sense of service, and wish to evolve in an environment combining customer relations, management, and medical aesthetics?
To accompany the development of our activity, we are looking for a Team Leader capable of uniting a team, ensuring a high level of service quality, and actively contributing to the performance of their center.
Whether you already have experience in the field of aesthetics or come from another sector with a strong motivation to be trained, we will be happy to discover your background.
Your mission
A true ambassador of the establishment, you ensure that every client receives a professional, warm, and personalized experience. You ensure the proper operational management of your establishment while accompanying your team towards the achievement of set objectives.
Your main responsibilities
Drive the center's activity by ensuring the monitoring of results, the analysis of key indicators, and the implementation of necessary actions to achieve objectives.
Supervise, accompany, and motivate a small team of specialized practitioners to promote their development and performance.
Organize schedules, lead regular meetings, and ensure fluid communication within the team.
Guarantee compliance with the quality, hygiene, safety, and presentation standards of the center.
Conduct consultations with clients to evaluate their needs and propose adapted support.
Perform treatments according to current protocols, in compliance with safety and quality standards.
Collaborate with various internal stakeholders to ensure optimal client care.
Participate in the integration, training, and evaluation of new employees.
Ensure the smooth administrative and operational functioning of the establishment on a daily basis.
Manage equipment orders, monitor stocks, and ensure the availability of necessary resources.
Control cash operations, refunds, and the processing of client files.
Work in close collaboration with management in order to implement the company's orientations and projects.
Your profile
You benefit from a first successful experience in team management.
You demonstrate autonomy, organization, and an excellent sense of responsibility.
You possess a strong customer orientation and appreciate environments focused on service quality.
You are comfortable in communication and know how to create a relationship of trust with clients.
You have a professional, caring, and rigorous approach to your work.
You enjoy teamwork and are recognized for your reliability and involvement.
A certification related to aesthetic or medical technologies constitutes an advantage. Failing that, you are motivated to follow the necessary training, financed by the company.
What we offer
A modern and dynamic work environment.
A diversified activity combining management, customer relations, and technical expertise.
A complete training program and opportunities for evolution.
The opportunity to join a growing company recognized for the quality of its services.
Support in your professional and personal development.
We are interested in reviewing applications from people from various professional backgrounds, provided they demonstrate a real motivation for the medical aesthetics sector and customer support.
Please send us your complete application file as well as a letter explaining your interest in this opportunity. jpid95dba7fjm jit0834jm jiy26jm
Automatically translated from the original.
Posted today