Administrative Customer Service Manager (M/F)

• 04 September 2026
• 100%
• Temporary
• La Chaux-de-Fonds

Are you looking for a new challenge? ValJob, active since 1995 in placement and Human Resources services, is a leading Swiss company, recognized and appreciated for the quality of its services and the high performance of its employees. We are looking for the following profile for one of our clients:

Administrative Customer Service Manager (M/F) #

Your mission:

For a client, a prestigious Manufacture Horlogère in La Chaux-de-Fonds, we are looking for an Administrative Customer Service Manager (M/F) with a start date to be agreed upon.

Your tasks:
The main activities:

• Ensure the registration and delivery of RID and market watches
• Ensure the administrative follow-up of repair flows and RID and/or Client requests
• Ensure the administrative follow-up of internal subcontractors
• Ensure the administrative follow-up of external subcontractors
• Master the information systems allowing the management of repairs and stocks via SAP
• Ensure customer contact
• Follow component orders
• Ensure the update of indicators

Your profile:

Your profile:

• CFC as a commercial employee
• 2-3 years of experience in a similar position
• Team spirit
• Rigor
• Precision
• Autonomy
• Capable of adapting to the constraint of urgency
• Spirit of initiative
• Dynamism
• Flexibility