Servicedesk Coordinator & Vocational Trainer (m/f)

The ITRIS Group, headquartered in Spreitenbach, employs over 500 employees throughout Switzerland. As a leading service specialist in the IT business as well as in the medical sector, we have made a name for ourselves in Switzerland. We are also well known in the sales of holistic solutions and in the IT project business. As an enhancement of our internal IT department, we are looking for an initiative and committed personality as Servicedesk Coordinator & Vocational Trainer (m/f) for our headquarters in Spreitenbach. Your area of responsibility * Coordination Helpdesk * Vocational trainer for our IT apprentices * User support and operation of the internal IT infrastructure (clients, servers, network) * Fault localization and rectification * Creation and maintenance of IT infrastructure documentation * Escalation management in the event of business-critical faults * Participation in operational operations in cooperation with other employees of the internal IT Your profile * You have vocational training in the field of informatics or have an equivalent training or further education * Further training and experience as a vocational trainer * You are an organizational talent with a structured way of working * Experience in the field of IT infrastructure support and customer care * Service-oriented team player with initiative * German as a native language and good English skills * Independent and precise way of working We offer you * Modern workplace * Independent field of action, in which you can contribute and further develop your extensive professional knowledge * Ongoing development and training opportunities * Attractive employment conditions * 5 weeks vacation * Company-wide and level-crossing "Du" culture * Competence center consisting of over 500 employees in various fields * Diverse goodies (employee discounts, free parking spaces, free fruit, coffee and drinks) * Regular team events and employee events and very good social benefits ITRIS offers you these and other advantages. [More info here!](< >) We only consider online applications via our application tool with photo, CV and certificates. We look forward to your application! We wish to fill this position without the support of external personnel service providers. j4id10417995a j4it0940a j4iy26a