Sachbearbeiter:in Kundendienst D/F/I

• 18 June 2026 • 80 - 100% • Indefinite duration • German (Current), French (Current), Italian (Current) • Wassermatte 3, 6210 Sursee • Log in to see jobup.ch's salary estimate Sachbearbeiter:in Kundendienst D/F/I 80-100% # Customer and branch support by arrangement Your area of responsibility ## • Customer service: Processing of telephone and electronic customer inquiries • Interface function: Link to internal and external offices as well as suppliers • Consulting: Contact person for shipping and transport issues • Data and system maintenance: Maintaining information and data in the system • Administration: Processing of administrative tasks Your profile ## • Education: Commercial training or comparable experience, preferably from the furniture industry • Language skills: Excellent German skills as well as negotiation-secure French and/or Italian • Way of working: Quick comprehension, reliable and efficient way of working • Personality: Customer-oriented, team-capable and independent personality • IT user competence: Very good MS-Office user skills, SAP knowledge an advantage Look forward to ### OTTO-S family Family-run, down-to-earth but modern and forward-looking environment with the latest technologies like SAP S/4 HANA. Agility through flat hierarchy and short decision-making paths in a dynamic company. Personal development High with OTTO-S. Continuous further development is close to our hearts. We offer development opportunities with individual career planning or participate in further training costs. Holidays / flexibility Enjoy 5 weeks of vacation every year and for the over 50s there are 30 days of relaxation. Working hours - we ensure the optimal work-life balance. We start Fridays at 1:00 p.m. More benefits Purchase discounts in all OTTO-S branches as well as on ottos.ch and sherpaoutdoor.com. Generous loyalty bonuses for years of service. Annual staff party with all employees from all over Switzerland. Discounted tickets for events or various games of FCL and EVZ are available to employees. Your HR contact ### Yves Erni +41419250383 yves.erni@ottos.ch