Specialist in the Automobile Service

Berne (and home office) | 80-100% | This position is also suitable for those at the beginning of their career

What you can contribute

• Accompany the life cycle of service vehicles for career soldiers, from A to Z (selection, analysis of quotes, maintenance and repair requests, technical follow-up and commercial management of billing, etc.)
• Answer questions asked to the after-sales service (from career soldiers, garages, internal and external partners, etc.) regarding technical or commercial aspects, coming from the three linguistic regions of Switzerland
• Manage and optimize the life cycle of personal service vehicles of career soldiers in a position that is both operational and interdisciplinary
• Serve as an intermediary between internal and external services
• Perform administrative procedures on behalf of career soldiers in the event of a vehicle change
• Participate in cross-functional internal projects (armasuisse, suppliers, Army Staff, automobile importers, etc.)

What makes you unique

• Basic technical training as an automobile mechatronician, completed by advanced training as a business manager in the automotive branch, or technical-commercial specialist, or equivalent training
• Technical sense, analytical and synthesis skills, global vision, complemented by very good IT knowledge (mastery of SAP being an additional asset) and corporate accounting
• Several years of experience in the automotive branch and in vehicle fleet management, extensive knowledge in business administration and life cycle cost modeling (TCO)
• Global and structured approach, team spirit, customer and service orientation, negotiation talent and power of persuasion, ease in oral and written expression, good knowledge of corporate accounting
• Very good oral and written knowledge in a second official language

In a few words

The Automobile Service (SPA) is responsible for managing the fleet of personal service vehicles for career soldiers. We ensure mobility in collaboration with our military and civilian partners.
Our small, dynamic team is distinguished by its passion for vehicles, its use of modern fleet management software, and its sense of service.

What we offer

• Working for Switzerland We are committed to the success of the Swiss model and to the well-being of the population.
• Diversity in everyday life We ensure equal opportunities, which allows us to deploy our skills and express different points of view.
• Health at work We assist and advise our employees on all matters related to physical or mental health.

All benefits (https://www.stelle.admin.ch/stelle/fr/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html)

Diversity, dynamism and perspectives: lessons from the Swiss Army

The Army Logistics Base (BLA) is there for the troops. With its approximately 3500 employees and 12000 militia soldiers, it provides all logistical services for the Swiss Army and manages its equipment, systems and infrastructure. The BLA offers a wide range of jobs throughout Switzerland. Whether you prefer to work in a workshop, in an office or outdoors, you will certainly find the position that suits you with us.

The Swiss Army employs more than 9000 employees in four military professions and about 200 civilian professions, across 110 sites throughout Switzerland. It also ensures succession by training apprentices in more than 30 trades.

Additional information

Working for the Swiss Army is a wise option that presents many advantages. More information at armee.ch/avantages (https://www.vtg.admin.ch/fr/avantages).

this position cannot be shared.

agency files will not be considered

Questions about the position

Daniel Schumacher
Head of the Automobile Service / deputy head of the Defense service center
+41 58 46 40571