Dispatcher in Freight Transport

What you can move.

• As a dispatcher, you dispatch goods, wagons and trains as well as line locomotives and locomotive personnel in daily operations and thus ensure stable and efficient railway operations.
• You ensure the flow of information in the transport operations area and inform contact persons in production as well as customers if necessary.
• In the event of an incident, you make independent decisions regarding resources and initiate the necessary measures.
• You ensure fast, proactive and high-quality customer information and keep all parties involved up to date.
• As a dispatcher, you maintain direct contact with customers, locomotive drivers as well as shift leaders at the various locations and other specialist departments.

What you bring with you.

• Organizational talent and a very careful way of working, with which you maintain an overview even with complex planning.
• Strong communication skills and negotiation skills to bring different interests together and achieve sustainable solutions.
• High IT affinity as well as readiness for 3-shift operation 7x24h and the flexibility required for it.
• Experience in dispatching, personnel deployment, customer service or freight planning and enjoyment in questioning and improving existing processes.
• Very good German skills at least level C1 and French skills at level A2 as well as ideally Italian at level A1.