Client Advisor Sales Direct Root or Lausanne 80-100%

Client Advisor Sales Direct Root or Lausanne 80-100% # Root and/or Lausanne with a fixed start date for an indefinite period At CSS, we help people lead a healthy life, no matter what life brings. Will our mission soon be yours? We would be delighted. We are a group of varied and ambitious personalities who want to make a difference. Employee training in commerce or training in retail, hospitality or another professional field, we come from diverse backgrounds. Each person uses their experience to their advantage. What unites us is our desire to be there for our clients. We support each other, stay united and have a lot of fun. And we are keen to celebrate team successes. Your mission ## • The heart of the matter: in handling leads (e.g. from inquiries or online conclusions), you focus on acquiring new clients and retaining and developing existing clients, in close collaboration with our own sales network. • From the first lead to the conclusion of insurance: you accompany our clients with commitment and find tailored solutions adapted to their individual needs. • You advise via video call, phone and email, in excellent German and French. Other languages are an asset. • Through a targeted approach, you contact existing and potential clients, through marketing actions, follow-up actions or customer loyalty programs, and drive our sales initiatives forward. • You work closely with your colleagues, and you help each other to achieve common goals. What you bring ## • Let's start with the essentials: you enjoy being in contact with people, and it shows; you approach them openly with a positive attitude that is contagious. • You have commercial training, in retail, in customer relations or in another exciting field. We are open. • You have at least two years of experience in client advisory and possibly already have the AFA certification. If not, you can obtain it through our training programs. Your motivation and perseverance are decisive. • You are a native German or French speaker and have good oral and written knowledge of the other language (minimum level B2). • You know how to put yourself in your counterpart's shoes, know how to listen carefully and enjoy convincing others with solid arguments. • You are comfortable with digital technology and master computer skills. • So that you can start in the best possible conditions, your integration will take place over a few months at our Root site. Then you can work at our Lausanne or Root sites.