Technical Customer Service Clerk (all)

Technical Customer Service Clerk (all) For our customers from the sectors of commerce, industry, administration and private, we undertake all services from the electrical and building are a young, motivated and dynamic team with high team spirit. Technical Customer Service Clerk (all) Your tasks You undertake the First-Level-Support in customer service. You process telephone as well as written inquiries from customers and business partners competently and in a service-oriented manner. You maintain, manage and update our customer database. You handle general correspondence independently and reliably. You prepare customer service offers and support their follow-up. You provide technical support on behalf of the management. You organize and coordinate internal as well as external events. You plan and schedule the assignments of our service technicians. You support the creation and processing of accounts payable and accounts receivable accounting. You undertake diverse administrative internal service tasks, particularly in the areas of tool, warehouse and equipment management. You contribute to a smooth flow of daily business processes and work closely with the various company divisions. What you bring with you Completed training as an Electrical Installer EFZ or Assembly Electrician EFZ Professional experience in a comparable position is an advantage Team-oriented, committed and service-oriented personality Pronounced social competence as well as enjoyment in dealing with customers and employees Very good German language skills in spoken and written Confident use of MS-Office applications (Word, Excel, PowerPoint, Visio) Knowledge of the industry software Volta and Abacus is an advantage Independent, structured and reliable way of working Organizational skills as well as high customer and service orientation Readiness to take on responsibility and actively contribute to team success Questions regarding the application Ruggiero Recruiting Coordinator Questions regarding the position Cribari Managing Director What you can look forward to As a responsible employer, we offer: fair and market-oriented compensation tailor-made training and further education opportunities progressive infrastructure About us The -Group is your professional partner for electric, light and telecom for private individuals, small and large companies and institutions. We are an electrical total company and create investment analyses, advise on all questions of electrical planning, telecommunications and light. To our customers, we guarantee first-class services at binding prices. jpid8007eb8jm jit0831jm jiy26jm