Receptionist WINTER SEASON

Die Bergbahnen Destination Gstaad AG is one of the largest mountain railway companies in the Berner Oberland. In addition to the railway systems and ski slopes, it operates its own mountain houses and employs around 450 people in winter and 250 in summer. The experiential mountain summer is just as much a focus for the company as the enjoyable and diverse ski area. Immediately - for the current summer season - we are looking for in the Rinderberg Lodge a Front Office Agent Your tasks: • H O S T • Accepting and processing reservations (also for the restaurant), pre-arrival check and optimal room distribution in consultation with housekeeping • Conducting guest correspondence • Friendly reception of all guests. Rooming-in. And, if required, help with luggage • Sales of outlets and concierge tasks (information and advice, organization of guest orders) • Booking of external and internal services, checking the restaurant closing and the hotel daily closing • Checking all guest invoices. Professional check-out and attentive, friendly farewell • Recording comments – guest reviews • 1st level complaint handling • Management and closing of your own cash register • Hand over to the next shift • Close and coordinated cooperation with all departments • Maintaining order and cleanliness at the reception Your profile: • Training as Hotelkaufmann /-frau or Hotelfachfachmann/-frau • Already some professional experience at a hotel reception • Quality-conscious and sales talent • Natural hospitality • German at native speaker level is a must as well as fluent English • Proficiency in MS Office as well as Hotel PMS (Opera, Fidelio, Protel or other) is required • Staff accommodation in the hotel We offer: A beautiful renovated house with 24 rooms, restaurant and sun terrace. The refuge at 1500m altitude also offers a spa, a beautiful alpine herb garden and a clear rustic chic. These are the best prerequisites in this harmonious ambience and with an ambitious and friendly team to realize yourself professionally and to develop further. Salary benefits, annual subscription of the BDG and other advantages we will present to you personally. We look forward to your application via e-mail.