Customer Service Advisor 100%

We are Kenny’s – one of the leading contract partners of the Mercedes- (EQ, AMG, Maybach), smart, Volvo, and Polestar brands in Switzerland. With us, not only the product is in the foreground, but the entire purchasing experience. With our long-standing experience, proven specialist expertise, and constant quality, we accompany our customers at four locations in the Zurich and Aargau region when buying a car and with all after-sales services. Our popular Kenny’s Käfeli symbolizes our friendly and professional advice at eye level. Kenny’s is a family business with a 50-year success story and this is far from over. To support our team, we are looking for a location in Wettingen from August 1, 2026, or by arrangement: Customer Service Advisor 100% Your area of responsibility: Your main focus is on the professional advice and support of our after-sales customers from A to Z You make personal and telephone clarifications as well as appointments with customers and insurance companies You create and process cost estimates The opening, checking, and billing of workshop orders according to Mercedes- and smart guidelines is your responsibility You regularly participate in brand-specific training and courses What sets you apart: In addition to your technical vocational training in the automotive industry, you have a degree in the commercial sector You have several years of professional experience in customer service consulting in the automotive industry An independent, solution-oriented, and customer-oriented as well as careful way of working is a matter of course for you You work well in a team and at the same time act in an engaged, responsible, and proactive manner Mercedes- and smart knowledge is an advantage You have a valid driver's license category B What you can expect from us: A positive working climate based on transparent communication at eye level and a consistent du culture At least five weeks of vacation as well as an uncomplicated handling of additional unpaid vacation days A flexible working time model within the framework of an annual working time Generous support for function-relevant further training Good insurance services as well as an attractive pension fund solution Attractive employee benefits – convince yourself here! Get on board with us now - We look forward to your application! jpid06e0e35jm jit0625jm jiy26jm