Customer Relations & Communication Coordinator

• Permanent
• Agency LA CHAUX-DE-FONDS
• Chaux-de-Fonds, 2300 La Chaux-de-Fonds, Switzerland

Ref : CDF11-007017 - Published on 5/10/2026

Job Description ##

We are looking for a Customer Relations & Communication Coordinator (M/F) for one of our clients.

Your missions :

• Ensure the follow-up of customer requests, feedback, and complaints.
• Contribute to customer satisfaction and loyalty.
• Create and manage communication content: newsletters, LinkedIn, digital and printed materials.
• Update sales materials and customer/prospect databases.
• Organize and coordinate trade fairs and events.
• Collaborate with various service providers and internal interlocutors.
• Identify possible improvements and be proactive in proposing solutions.

Requirements ##

Your profile :

• Confirmed training and/or experience in marketing, communication, or customer relations.
• Excellent writing skills and very good French.
• Mastery of professional social networks, notably LinkedIn.
• Good mastery of creation tools such as Canva, Adobe or equivalent.
• Experience with a CRM and/or project management tool.
• Comfortable with event organization and managing several projects in parallel.
• Autonomous, organized, rigorous, and endowed with an excellent sense of customer service.
• German and/or English are an asset.

Do you like communication, customer contact, and environments where you can be proactive in proposing solutions? We look forward to your application!