Deputy Head of Customer Service

Our client is the only Swiss producer in the field of sugar production. For the location in the Canton of Bern, the client is looking for a service-oriented leadership personality as Deputy Head of Customer Service, who takes on operational responsibility and continuously optimizes processes. *All genders are welcome* Your tasks • Ensure customer contact regarding product delivery and service quality • Take on operational responsibility for daily business • Plan personnel resources and ensure timely processing • Review process flows and implement continuous improvements Your profile • Commercial training or a degree in business administration required • Experience in customer service or internal sales is an advantage • Very good language skills in German, French and English • Sound ERP knowledge and process-oriented thinking are required Our client offers you • Flexible working hours with an annual working time model • Possibility for home office and free parking facilities • Free Half-Fare travelcard and additional vacation weeks available for purchase • Own pension fund with above-average benefits • Generous participation in further training offers Count on our open communication and our above-average commitment during your job search. As a personnel service provider, we offer you exciting jobs with interesting tasks and varied activities that fit your profile perfectly. We actively support you on the way to your dream job. We look forward to receiving your complete application documents by e-mail.