Employee Customer Service & Sales Back Office RONAL Bathrooms

Employee Customer Service & Sales Back Office RONAL Bathrooms HELLO! We are the RONAL GROUP. Our employees working worldwide are our most important asset. Together with them, we move the world with our passion. DO WE FIT YOU - AND YOU US? We are RONAL Bathrooms and set standards with demanding products for bathrooms and the wellness area. We are characterized by a passion for quality, technology, innovation, and design. As one of the leading companies in the sanitary industry, we are part of the internationally active RONAL GROUP with around 7'000 employees worldwide. With our products, we inspire our customers with unique bathroom and wellness experiences. Our employees are our most valuable asset. Flat hierarchies give you the opportunity to contribute your personal strengths and take on responsibility. You can always count on the support of a strong team. YOUR TASKS Organization and coordination of customer service deployments Scheduling and appointment scheduling for our service technicians in German and Austrian Telephone customer service and consulting Independent order processing for an assigned customer portfolio Technical and commercial clarifications Close cooperation with the field service Assignment of orders to external fitters and service partners Ensuring professional and efficient customer communication YOUR PROFILE Completed commercial or technical training Experience in customer service, sales back office, or order processing Experience in scheduling or appointment scheduling is an advantage Technical understanding and structured way of working Very good German and Austrian language skills in writing and speaking Italian language skills are an advantage Good MS-Office skills, ERP experience is an advantage Independent, reliable, and precise way of working Communication-strong, resilient, and solution-oriented personality Enjoyment of customer contact and teamwork WHAT WE OFFER YOU A varied and responsible activity Modern working conditions and attractive social benefits Flat hierarchies and short decision-making paths A motivated, collegial team with a pleasant company culture The opportunity to contribute your own ideas and actively shape processes BE PART OF OUR TEAM - APPLY NOW! Please note that only applications submitted through our online application platform will be considered. We look forward to hearing from you. RONAL AG jpidb6b2fe2jm jit0624jm jiy26jm