Temporary Collaborator - Customer Service Center

80-100% Your activity <br /> • You process our customers' requests by phone and in writing, while providing support to our agencies. • You are responsible for processing insurance changes as well as entering and processing data related to various documents, ensuring that deadlines and quality requirements are met. • You support the team in processing e-mails and requests received via our CRM system. <br /> Your profile <br /> • You have commercial or administrative experience and are comfortable with computer tools. • You demonstrate flexibility and versatility in carrying out the tasks assigned to you. • You have a high capacity for learning and the willingness to provide impeccable quality work, even in a dynamic and demanding environment. • You have good knowledge of French, both spoken and written. <br /> You will learn more about our Visana, from the perspective of our employees (https://www.visana.ch/fr/visana/employeur_visana/introduction_et_vue_d_ensemble) Contact Daniel da Silva Nogueira HR Recruiting Partner +41 31 357 95 79 Stefan Saxer Leiter Kundenservice-Center 031 357 97 70 About us As Visana employees, we are building the future of the healthcare system, with passion and a flair for innovation. Do you want to contribute too? Then you are in the right place! With around 900,000 private customers, Visana is a leading health insurer in the field of supplementary insurance and property insurance. Its headquarters are in Berne. In our collaborations and with our customers, we maintain reliable, friendly and simple relationships. We offer you the opportunity to develop your skills and the flexibility to reconcile your professional and private life. Boost your career by joining us. Our team is looking forward to welcoming you!