Head of Debt Collection Office

Head of Debt Collection Office (80-100 %) Do you want to use your leadership talent, effectively develop processes, and further advance the City of Luzern as a modern administration? Then you are very welcome with us! Head of Debt Collection Office (80-100 %) Your Tasks You lead, develop, and organize the Debt Collection Office and bear the overall financial and personnel responsibility for the service department. Together with your team, you ensure the legally compliant execution of all proceedings according to the SchKG as well as the associated federal ordinances. You manage and supervise debt collection, arrest, retention, and seizure proceedings, as well as mortgage realizations and public auctions. You continuously develop the organization and promote digitalization as well as modern ways of working within the service department. You represent the service department towards authorities, stakeholders, courts, as well as in public and are responsible for internal and external communication. In addition, you are a member of the extended management of the Finance Directorate and contribute to superior subject areas. Your Profile We are addressing a convincing leadership personality with the certificate of ability to lead a debt collection office, with a completed degree and/or sound, higher education or further training in the legal, business administration, or administration-related field. You can demonstrate several years of leadership and management experience in comparable organizations and therefore possess extensive experience in the field of debt collection and bankruptcy law. Furthermore, you bring sound knowledge of the SchKG, the associated federal ordinances, as well as relevant case law. You convince with strong leadership, communication, and social skills as well as an appreciative leadership style. You act with strong decision-making power and behave confidently even in demanding and conflict-ridden situations. In addition, you have a high affinity for digitalization topics and experience in optimizing processes and workflows. You think in networks, act with political skill, and enjoy working with different stakeholders. The 18-member team of the Debt Collection Office carries out over 24,000 debt collections and around 12,000 seizures annually. In addition, we prepare debt collection register extracts and certificates of loss and provide debt collection information. Over 2000 employees, 1200 teachers, and over 60 apprentices in 12 professions: The City of Luzern is one of the largest employers in the region – and at the same time approachable and sympathetic. Together we are committed to the city and the population. In doing so, we offer a lot of creative freedom and live an uncomplicated togetherness. We promote mobile working as well as internal and external further training. And: The compatibility of family and career is a core concern for us. jpidb0ac958jm jit0833jm jiy26jm