Specialist Debt Collection D/F, 80-100 %

Specialist Debt Collection D/F, 80-100 % #

Hirschmattstrasse 64, 6003 Luzern

You have completed a commercial apprenticeship and want to use your French not just occasionally, but every day? Even if a telephone conversation becomes more demanding at times, you remain confident? Then this could be your new job.

What awaits you ###

• You are mainly in contact via telephone and in writing with customers, offices, authorities and internal departments.
• You process reminders and debt enforcement proceedings in your assigned cantons of Romandie.
• You manage accounts receivable and maintain an overview of payments, rebookings and write-offs.
• You process complaints professionally and find good solutions even in demanding situations.

What you bring with you ###

• You have a basic commercial education or an equivalent education with experience in an administrative function.
• Numbers are your strength and you work accurately.
• You remain calm, clear and professional even in demanding customer conversations.
• You have good French skills and are motivated to use and develop them purposefully in everyday work.
• Resilience and assertiveness characterize you.

Your next step ###

Do you have further questions about this position?
Luzia Trevisani, Team Leader Customer Accounts Receivable, Telephone +41 41 228 04 14, will be happy to help you further.

Mirjam is looking forward to your application.