Apprenticeship as Retail Specialist Public Transport EFZ focus Customer Advisory 100%

Do you enjoy dealing with people, are communicative and happy to help with concerns? Then the apprenticeship as Retail Specialist Public Transport EFZ with a focus on Customer Advisory at Südostbahn fits you perfectly. In your three-year apprenticeship at the locations Herisau and Wattwil, a versatile training with direct customer contact awaits you. ### What awaits you • The sale of subscriptions, tickets and excursion trips are among your central activities. • In your daily work, you support travelers with ticket purchases via app or at the ticket machine. • Furthermore, you advise customers on various questions regarding their journey. What you bring with you • You are communicative and enjoy languages (German and foreign languages). • You recognize needs easily and like to look for individual solutions. • You are friendly and open in dealing with different people. • You are curious and flexible to be on the train for weeks during your apprenticeship to gain insight into the other focus, Customer Escort. • You have a secondary or real school diploma. During your training, you will be accompanied by experienced and committed practical trainers. Chantal Wartenweiler HR Specialist Training & Further Education \+41 58 580 74 43