Customer Advisor All-Branch Insurance General Agency Luzern

80-100% We convince with commitment, friendliness and competence. With you, we want to advise our customers even more specifically and holistically - and develop sustainable added value and new contracts from existing relationships. In this role, you actively advise, systematically recognize potentials in the existing customer base and contribute measurably to the success of our agency through qualitative cross- and upselling. Your tasks You work in sales back office in our General Agency Luzern You are the first and competent contact person for our customers on the telephone and at the reception You carry out telephone and personal consultations and specifically recognize consultation and closing opportunities in the existing customer base You create tailor-made offers, adapt insurance coverage according to requirements and mutate customer data You actively strengthen and expand existing customer relationships, identify cross- and upselling potentials and convince new customers with your open manner You answer incoming written customer inquiries independently, efficiently and with quality awareness according to the specifications of Visana Your profile You have a commercial apprenticeship and experience in customer contact or sales You enjoy advising customers holistically, solution-oriented and reliably Ideally, you have a VBV certification You communicate clearly, friendly and convincingly - even in demanding conversation situations Your German skills are very good; any further language is a plus You work in a structured, reliable and results-oriented manner and are confident in handling common Office programs Here you can learn more about Visana from the perspective of our employees Contact HR Recruiting Partner Cristian Sanz Generalagent About us We at Visana shape the future of healthcare - with passion and innovation. Do you want to make a difference? Then you have come to the right place! With 922,000 private and 16,300 corporate customers, Visana is a leading all-branch insurer based in Bern. We accompany our customers in the most diverse life situations - from health and prevention to housing and mobility to individual solutions for companies. Take the next career step - our team looks forward to meeting you! Customer Advisor All-Branch Insurance General Agency Luzern 80-100% We convince with commitment, friendliness and competence. With you, we want to advise our customers even more specifically and holistically - and develop sustainable added value and new contracts from existing relationships. In this role, you actively advise, systematically recognize potentials in the existing customer base and contribute measurably to the success of our agency through qualitative cross- and upselling. Your tasks You work in sales back office in our General Agency Luzern You are the first and competent contact person for our customers on the telephone and at the reception You carry out telephone and personal consultations and specifically recognize consultation and closing opportunities in the existing customer base You create tailor-made offers, adapt insurance coverage according to requirements and mutate customer data You actively strengthen and expand existing customer relationships, identify cross- and upselling potentials and convince new customers with your open manner You answer incoming written customer inquiries independently, efficiently and with quality awareness according to the specifications of Visana Your profile You have a commercial apprenticeship and experience in customer contact or sales You enjoy advising customers holistically, solution-oriented and reliably Ideally, you have a VBV certification You communicate clearly, friendly and convincingly - even in demanding conversation situations Your German skills are very good; any further language is a plus You work in a structured, reliable and results-oriented manner and are confident in handling common Office programs Here you can learn more about Visana from the perspective of our employees Contact HR Recruiting Partner Cristian Sanz Generalagent About us We at Visana shape the future of healthcare - with passion and innovation. Do you want to make a difference? Then you have come to the right place! With 922,000 private and 16,300 corporate customers, Visana is a leading all-branch insurer based in Bern. We accompany our customers in the most diverse life situations - from health and prevention to housing and mobility to individual solutions for companies. Take the next career step - our team looks forward to meeting you! jpid5a5417bjm jit0834jm jiy26jm